How can we help?

Frequently Asked Questions

Clear and transparent guidance to ensure complete peace of mind during your shopping journey.

How do you verify the authenticity of your books?

Every translation and scholarly text we carry undergoes a rigorous vetting process by trusted scholars to ensure absolute accuracy and alignment with authentic Islamic tradition, giving you complete peace of mind.

What are your shipping rates and delivery times?

We ship globally from our Dubai hub. Orders above three hundred AED qualify for free shipping. Standard delivery takes two to four days within the GCC and five to seven days internationally.

What is your return policy?

We provide a hassle-free fifteen-day return window for all unused, authentic items. If you are not completely satisfied with your purchase, our team will guide you through a straightforward return process.

Where do you source your prayer rugs and lifestyle items?

Our prayer rugs and attar perfumes are sourced directly from historical weaving centers and traditional perfumers who preserve the heritage of their craft, ensuring premium quality for your home.

Still have questions?

Our dedicated customer care team is available to assist you with order inquiries, publisher sourcing, or bulk orders.